Customer Satisfaction Guarantee
We want you to be completely satisfied with your purchase. This policy outlines our guidelines for refunds and returns.
Overview
At Business Minded, we want you to be completely satisfied with your purchase. This policy outlines our guidelines for refunds and returns of our digital products and services.
Digital Products Refund Policy
For our digital products and services:
- You have 14 days from the date of purchase to request a refund
- Refunds will be considered if the product is defective or doesn't perform as described
- Once digital content has been accessed or downloaded, refunds may not be available
- Customized or personalized digital products are non-refundable
Return & Refund Details
Return Window
14 days from the date of purchase for new products only
Return Method
Please initiate your return by emailing us at info@businessminded.io with your order details
Return Label
As we provide digital products, no physical return label is required. Simply contact our support team to initiate the return process.
Restocking Fee
There is no restocking fee for returns of our digital products.
Refund Processing Time
- Initial review of refund request: 2-3 business days
- Once approved, refund processing: 3-5 business days
- Additional time for the amount to reflect in your account: 2-5 business days (depending on your bank/payment provider)
Non-Refundable Items
The following items are non-refundable:
- Digital products that have been downloaded or accessed
- Customized digital solutions and consulting services
- Subscription services after the trial period has ended
- Products purchased during special promotional events
Cancellation Policy
For subscription-based services:
- You can cancel your subscription at any time
- Cancellation will take effect at the end of the current billing period
- No partial refunds for unused subscription periods
- Access to services will continue until the end of the paid period
Contact Information
All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.